A Residence @ Between Hilton & Cititel Hotel

1. Owner reacts prompt on any whatsapp message, sent helpful information in advance. Very nice and helpful 2. Rooms are brand new (Sept. 2024) and clean. High standard equipped. 3. Aircon is not noisy and not blowing straight onto bed, so very comfortable 4. Fridge working well. Cabinet of fridge is totally enclosed, so we let front door of cabinet open for ventilation 5. Shower, toilet very good and clean. Mirror even has anti-fog heater 6. No elevator, 2 nd floor. Staff organized to bring our luggage up/down 7. restaurants and a bar (pass through street food Chinese restaurant) just next to the entrance of staircase. Lumpsum: highly recommended

My stay at A Residence was absolutely enjoyable. The room was warm, stylish, and thoughtfully arranged with everything you might need for a comfortable night. I loved the small gestures — the air conditioner was already running when we arrived, and they provided useful extras like a powerbank, space to store our luggage, several bottles of drinking water, and extra toiletries. The service was truly commendable. Shortly after check-in, the host sent a message to ask if everything was satisfactory — a rare courtesy that really stood out. The room came with excellent features, including efficient air conditioning, a strong shower, a spotless bathroom, a secure drawer, and a fridge. The location is very convenient for moving around Kota Kinabalu. One thing to note is that there’s no lift, so you’ll need to use the stairs to reach your room. It wasn’t a major issue, just something to keep in mind. There was also a bit of noise from a nearby pub on the first night, but they had already provided earplugs, which was a thoughtful touch. Overall, a clean, cozy, and well-managed place to stay. I’d definitely recommend it to anyone visiting KK.

Clean beyond expectations, and amazingly helpful and communicative staff. Easy to find as long as you read the directions provided. Location is great, within walking distance to many mini markets, food stalls, and great restaurants. The owners and staff clearly put a lot of thought into this place. Beyond the basic amenities, they also provided a hairdryer with various attachments (including a diffuser!), and a scale to weight your luggage, which was very useful for us. Would definitely recommend A Residence to any friends and family planning to visit Kota Kinabalu.

Super posh and clean! Staff is there to assist 24/7 Chat is very reponsive and meet your needs! Dont be fooled by the location and the groundfloor

You can see that there was alot of effort put in the interieur (tiles, lighting, light switches, furniture etc). It was clean and comfy. The shower and bathroom were great. I felt like staying in a very expensive hotel but at a low price :-) The staff was very helpful. The communication via whatsapp was excellent!